Why My order is marked as fraud?

In order for our services to remain safe and secure, all orders must pass inspection by our automated fraud detection system. In addition, all suspicious orders are also checked manually by our expert staff in order to determine the accuracy and needs account verification.


Main Reasons Orders are Marked Fraud

1. Use of VPN or proxy when submitting the order

2. Incorrect or empty account profile fields when submitting the order

Here is what you can do:

  1. You can resubmit your order, but first see Tips on Resubmitting Your Order below:
  2. Make sure your account profile is accurate and all information fields are filled in properly. Please double-check the country field of your address to make sure it reflects your correct address.
  3. You can contact us to request more assistance.


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